Scheduling software built for medical practices
Give patients self-scheduling that respects visit types, cuts no-shows, and frees your front desk from the phone. Slotly gives medical practices and clinics a single booking link, automated reminders, and no-show protection — so your medical practice stays booked without the phone tag. A missed follow-up is a slot you can't bill and a patient who slips through care. Slotly sends timed SMS and email reminders with one-tap reschedule, so the gap fills instead of going dark.
What scheduling chaos costs medical practices and clinics.
No-shows leave billable slots empty
A missed follow-up is a slot you can't bill and a patient who slips through care. Slotly sends timed SMS and email reminders with one-tap reschedule, so the gap fills instead of going dark.
The front desk drowns in booking calls
Phones ring nonstop while patients in the waiting room go unattended. A real-time booking link lets routine visits self-schedule against your rules, freeing staff for check-in and authorizations.
Patients land in the wrong visit type
A new-patient intake needs 40 minutes and a med refill needs 10 — mixing them up wrecks the afternoon. Per-visit-type durations, buffers, and provider eligibility keep the day blocking correctly.
Intake and insurance slow down arrivals
Patients arriving with blank forms back up the whole front. Attach intake to each visit type so insurance and history are captured before they walk in.
Everything a medical practice needs to stay booked.
Visit-type durations that protect the schedule
Define new-patient consults, follow-ups, wellness visits, and quick med checks, each with its own length, buffer, and provider eligibility.
Two reminder waves that beat no-shows
Patients get a confirmation, then timed SMS and email reminders with a self-serve reschedule link, so empty chairs get refilled instead of written off.
Intake collected before arrival
Attach an intake form to each visit type to capture chief complaint, insurance, and pharmacy details up front so patients walk in ready.
Match patients to the right provider
Route bookings by provider, location, and visit type — send a sick visit to whoever's open, or keep a patient with their primary physician for continuity of care.
How medical practices and clinics use Slotly.
- A family medicine clinic posts a booking link so patients self-schedule annual physicals while the front desk handles prior authorizations.
- A pediatrics office routes sick visits to whichever doctor has the next opening and keeps well-child checks with the regular physician.
- An internal medicine practice attaches an intake form to new-patient visits, capturing insurance and medication history before the appointment is confirmed.
- A no-show's slot reopens automatically when the patient reschedules through the reminder link.
Medical Practices scheduling: your questions answered
Is Slotly suitable for handling patient health information?
Slotly transmits booking data over encrypted connections and a Business Associate Agreement is available on eligible plans. You control what's collected at booking, and clinical records stay in your EHR. Confirm BAA coverage for your specific plan before going live with protected health information.
Can patients reschedule or cancel without calling the office?
Yes. Every confirmation and reminder includes a self-serve link to reschedule or cancel within the cutoff window you set, and the freed slot reopens instantly — which is how clinics recover no-show time without adding phone tag.
Will it sync with our provider calendars and avoid double-booking?
Slotly does two-way sync with Google Calendar and Outlook, so anything blocked on a provider's calendar is treated as unavailable in real time and the system never offers a slot that's already taken.
Can different visit types have different lengths and providers?
Yes. Each visit type carries its own duration, buffer, and provider eligibility, so a 40-minute new-patient intake and a 10-minute med check book into the correct slot with the right clinician.
Can we collect insurance and intake before the visit?
Attach an intake form to each visit type to gather insurance, chief complaint, and pharmacy details at booking, so patients arrive ready and your staff isn't chasing paperwork.
Keep exploring
Get your medical practice booked solid
Start free in five minutes. Give patients self-scheduling that respects visit types, cuts no-shows, and frees your front desk from the phone.