For auto repair shops

Scheduling software built for auto repair shops

Book service by bay and technician, protect drop-off and pickup windows, and stop the phone from ruling the front counter. Slotly gives auto repair shops a single booking link, automated reminders, and no-show protection — so your auto repair shop stays booked without the phone tag. Between quote calls, status checks, and reschedules, your service writer is stuck on the phone instead of writing tickets. Slotly gives customers a booking page where they self-schedule oil changes, diagnostics, and estimate drop-offs online, so the counter clears and the phone quiets down.

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The problem

What scheduling chaos costs auto repair shops.

The service phone never stops ringing

Between quote calls, status checks, and reschedules, your service writer is stuck on the phone instead of writing tickets. Slotly gives customers a booking page where they self-schedule oil changes, diagnostics, and estimate drop-offs online, so the counter clears and the phone quiets down.

Bays and technicians get double-booked

Two jobs land on the same lift, or a customer books an alignment when your alignment tech is out. Slotly models per-technician AND per-resource/room availability, so a bay or a specific mechanic can only be booked once — impossible slots never show.

No-shows and empty drop-off windows kill the schedule

A no-show on a full-day job leaves a lift idle and a tech waiting. Slotly sends automated SMS and email reminders with one-tap confirm or reschedule, and lets you require a deposit or card-on-file for longer jobs and diagnostics so committed work stays on the calendar.

Built for auto repair shops

Everything a auto repair shop needs to stay booked.

Book by bay and by technician

Set availability for each lift, alignment rack, or diagnostic bay and for each technician separately. A brake job only appears when both the bay and a qualified tech are free, so nothing gets scheduled that you can't actually run.

Reminders that cut no-shows

Automated SMS and email reminders go out before every appointment with one-tap confirm or reschedule, so customers show up for their drop-off window — or move it themselves instead of ghosting the bay.

Deposits and no-show protection

Collect a Stripe deposit or hold a card on file for diagnostics, big-ticket repairs, and specialty jobs, so a full day of labor isn't gambled on a customer who never shows.

Intake and estimate details up front

Attach an intake form to each booking to capture year/make/model, VIN, the symptom, and preferred contact — so the ticket is half-written and parts can be checked before the car ever rolls in.

In practice

How auto repair shops use Slotly.

  • A customer books a Tuesday-morning oil-change drop-off from your Google Business profile at 9pm, picks the early window, and gets an SMS reminder the night before.
  • A driver schedules a check-engine-light diagnostic and pays a deposit through the booking page, so the bay is held and the job is confirmed before they arrive.
  • A repeat customer books a brake inspection with a specific technician, and Slotly only offers times when both that tech and a lift are open.
FAQ

Auto Repair Shops scheduling: your questions answered

Can customers book a specific service and a specific technician or bay?

Yes. You define each service type (oil change, diagnostic, alignment, brake job) with its duration, and set availability per technician and per bay or resource. Customers only see time slots where both the right person and the right equipment are actually free.

Does Slotly replace my shop-management or invoicing software?

No. Slotly is the public booking and reminder layer, not a full shop-management suite — it has no parts inventory, POS hardware, or accounting module. It handles online scheduling, reminders, and deposits, and syncs to your team's Google Calendar or Outlook so it works alongside the systems you already run.

Is there a free plan?

No. Slotly does not have a free-forever plan. Plans start at $19/month, and there's a 14-day free trial that does ask for a card so you can start taking bookings right away without an interruption when the trial ends.

Get your auto repair shop booked solid

Start free in five minutes. Book service by bay and technician, protect drop-off and pickup windows, and stop the phone from ruling the front counter.

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